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Performance Improvement A value chain approach to running a water business can break down organizational barriers to improve performance throughout the enterprise.
- Terrance M. Brueck and Paul G. Cassidy
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Terrance M. Brueck is vice president and Paul G. Cassidy is senior project manager for EMA Services, Inc., St. Paul, Minnesota. EMA Services is an information and problem-solving resource for technology and business management needs of utilities, public works, manufacturers and municipalities. This article was presented at an IWSA conference.
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